Alabama, Customer Experience and social media

Regions using AI to make most of customer feedback

American Banker

OCTOBER 18, 2020

Over the past year, the Alabama bank has been developing new tools that analyze survey responses, phone interactions and social media posts to identify opportunities to improve digital offerings.

Alabama

Alabama Regional social media Survey

We analyzed 7 of the fastest-growing personal finance apps of all time to figure out the secrets to their success — here’s what we learned

CB Insights

OCTOBER 10, 2017

Then, they spent an equal amount of time working on distributing that content both through social media (Reddit, personal finance forums) and through SEO (which wound up driving about 20% of Mint’s overall traffic). And it would be a constant challenge to keep them from hurting the customer experience.

Tools

Tools Millennials US Maine

Community Banking Brief

Regions using AI to make most of customer feedback

We analyzed 7 of the fastest-growing personal finance apps of all time to figure out the secrets to their success — here’s what we learned

Webinars

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