2025 Online Technology User Experience 
PYMNTS
SEPTEMBER 15, 2020
The sharing economy is projected to reach more than $300 billion in global revenue by 2025, yet identity verification provider Jumio found that one in five adults using sharing services feel insecure. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud.
PYMNTS
DECEMBER 10, 2020
Video-based KYC is an effective digital technology used increasingly to confirm customers? million by 2025. Online account openings increased by as much as 15 percent when social distancing mandates were implemented. Video verification is one way to ensure smooth experiences and build trust. .
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PYMNTS
OCTOBER 10, 2019
Cloud kitchens, sometimes called KaaS (kitchens as a service) or ghost kitchens have emerged as a new model, driven by the rise of online ordering and delivery services. Recent data indicates that consumers increased their spending on online food delivery in 2019 by almost 15 percent year over year. Ghost Restaurants.
PYMNTS
JANUARY 9, 2019
This growth is reflected across all areas of retail as online shopping becomes more popular with consumers, forcing even more traditional retailers — such as those that sell luxury products — to craft an online experience. However, what these retailers aim to protect remains the same both online and in store. “An
PYMNTS
JANUARY 22, 2018
In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. It was also a tacit admission that capturing more grocery spend required more than just relying on the natural evolution of the growth of online grocery sales.
PYMNTS
DECEMBER 8, 2016
“Consumers understand that a business has to verify who they are, but millennials, in particular, don’t understand why they are asked for their life’s history when all they want to do is buy something online.”. Millennials expect technology to intelligently know who they are, with any investigative work done on the back end.
CB Insights
AUGUST 21, 2018
Immersive headset technology and voice assistant software are beginning to allow users to experience new environments and visualizations, where physical and digital objects interact in real time. Below, we analyze the VR, AR, and MR technologies that are the building blocks for disruption in the smartphone industry.
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