2022 Customer Experience Digital Strategies Operations 
Cisco
JANUARY 10, 2023
As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.
Bobsguide
AUGUST 7, 2022
Cloud migration digitalizes the bank’s processes, enhances integrated ecosystems and enables new opportunity for growth in the UK. Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank.
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Gonzobanker
JULY 20, 2022
Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.
FICO
JUNE 21, 2022
Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers. Wed, 05/25/2022 - 03:43. Tue, 06/21/2022 - 14:50. Digital decision platforms have been driving a diverse mix of innovations. Saxon Shirley. by Richard Lagerweij.
FICO
JULY 11, 2022
Empower your customers to self-serve with digital omnichannel communications. Mon, 07/11/2022 - 09:10. There are dynamic shifts occurring in terms of how customers prefer to communicate with the companies that they do business with, especially when it involves debt collection. Introduce an Omnichannel Strategy.
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