PYMNTS

AUGUST 10, 2018

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

FICO

JUNE 21, 2022

Wed, 05/25/2022 - 03:43. Tue, 06/21/2022 - 14:50. Telcos are becoming banks, messaging services are becoming telcos, hyper-scale internet companies are retailers and numerous start-ups have created mass-market payment channels. Key Steps on the Digital Decision Platform Journey. Saxon Shirley. by Richard Lagerweij.

Management 52

Management Customer Experience Regional Strategy 52

FICO

JULY 11, 2022

Empower your customers to self-serve with digital omnichannel communications. Mon, 07/11/2022 - 09:10. Digital omnichannel communication acts as a “virtual agent” that guides the customer through simple self-service which will result in increased account resolutions. Introduce an Omnichannel Strategy. by AJ Travagline.

Strategy 52

Strategy Analytics Operations Digital Strategies 52