02 profitability-systems-center-stage 2015 Related Topics 
William Mills
MAY 11, 2016
Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. In 2015, 70% of customers preferred to open bank accounts through mobile channels. Digital customers are more profitable customers. Robert Armiak (CEO). ^KT.
William Mills
SEPTEMBER 7, 2016
Customer Action Center that eliminates screen hopping and allows associate to be more effective for customers. Bi-directional integrations with over 100 systems. Data and Analytics are a profit center rather than something that just needs to be managed. 02:17 pm Time for a short break; see you in about 20 minutes.
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