Remove 2013 Remove Customer Experience Remove Leadership Remove Operations
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10 Top Banking Podcasts You Should be Listening to

Abrigo

Breaking Banks Breaking Banks , billed as the #1 global fintech podcast and radio show, began in 2013 and is hosted by media firm Provoke.fm. Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes.

Community 195
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Making omni-channel a reality – Part 1: The six key drivers for any omni-channel strategy

NCR

Delivering a coherent omni-channel service for customers is a key goal for many financial institutions. There are many reasons why, one of the most powerful of which is to strengthen brand loyalty and drive revenue generation by providing a seamless, rewarding customer experience. The Effortless Experience 2013].

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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

Leadership and board members. Sigma aims to streamline business operations. The company was ultimately acquired by PayPal in 2013, and now represents a sizable chunk of its merchant business. Stripe Atlas (business incorporation tool) and Stripe Sigma (business analytics and reporting) can help simplify business operations.

Online 98
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21 Lessons From Jeff Bezos’ Annual Letters To Shareholders

CB Insights

And nowhere is Bezos’ philosophy of business, technology, and leadership better articulated than in his annual shareholder letters, which he has written every year since the company’s IPO in 1997. 2013: Decentralize decision-making to generate innovation. 2012: Surprise and delight your customers to build long-term trust.

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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Hats off to a decade of strong leadership and hard work. Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. And, not to detract from what is seriously good chest-puffing, but why is this all good for customers?

Utah 60
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Hats off to a decade of strong leadership and hard work. Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. And, not to detract from what is seriously good chest-puffing, but why is this all good for customers?

Utah 60
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Gonzo Notes from Money20/20

Gonzobanker

Brian Mooney, CEO of Merchant Customer Exchange (MCX), also used his stage time to talk about the pilot under way in Columbus, Ohio, with many merchants. Lots of talk about innovation and customer experience. Frank Bisignano of First Data and team showed the latest version of Clover, first announced at Money20/20 in 2013.