Celent Banking
JULY 12, 2016
While 53% of smartphone users have used mobile banking in the last 12 months (nowhere near “active”), that number has only grown 3 points since 2012, a CAGR of just 1.9%! One fact that sticks out is how slow mobile banking adoption has been over the last few years. Mobile only has a 2% share of total sales.
Fintech Labs Insights
MAY 4, 2015
The poster child for bad UX was the denial of a mortgage to previous Fed chairman, Ben Bernanke last year. That’s not nearly the amount of change I expected in this vital area, but the re-regulation of the mortgage industry, thanks to the housing debacle of 2008 to 2012, has taken it’s toll on innovations.
CB Insights
OCTOBER 10, 2017
In each instance, we tore apart the UX and UI of each tool, looked at their growth and revenue numbers, pored through interviews with founders and early employees, researched their public reception, talked to employees, and did our own math. A few years later, in 2012, user growth plateaued again.
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