Jack Henry

APRIL 9, 2014

As seasoned operations managers, my peers and I settled in for the train wreck we knew was coming. I thought about those events recently while reading a series of articles about managing the online user experience. In software circles, UX (User Experience) is the new buzzword. Marketing !

UX 95

UX User Experience Online Operations 95

Perficient

JANUARY 29, 2021

Let’s take the example of hearing loss; captions or a transcript for a video might benefit someone who is deaf, but what about someone who is watching the video to support learning a new language, or someone who is watching that same video while riding on a train with loud passengers? Where will they engage with your content?

Video 493

Video UX Examples Mobile 493

Insights on Business

DECEMBER 12, 2018

OpenPages with Watson v8 offers a completely reimagined user experience with a specific focus on engaging the first line of defense (or infrequent user) with a low touch, zero training model. Efficiency. Risk-aware decisions. Efficiency. Risk-aware decisions. to “what’s coming?”

Innovation 111

Innovation Compliance User Experience Regulation 111

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. With cognitive technology, the user can actually see and be given suggestions based on the information they entered, based on natural language and standard text.

Compliance 87

Compliance User Experience Innovation Risk Management 87

CB Insights

OCTOBER 31, 2019

Facebook promised developers the ability to harness all aspects of the Messenger platform, including “Bot Engine,” its new natural language tool that developers could use to train their bots. Crafting a simple UX for a personal finance app is a tall order. Personal finance: Chatbots to help manage spending.

Industry 78

Industry Examples Tools Retail 78