Fintech Labs Insights
JULY 29, 2019
Since Seattle is in the trial area of Greenhouse, and the bank was offering a $50 signup bonus (see note 2), I decided to risk another credit inquiry and start an account. It also demonstrates the UX disconnect often found at large enterprises. Related: UX Tips: U.S. this is no way to treat a new customer.
Fintech Labs Insights
AUGUST 30, 2019
For example, Wells Fargo would like to give me $400 to move my direct deposit over today ( search of “new checking account” from Seattle IP address, landing page ). Related: Wells Fargo’s Greenhouse has UX issues to overcome ahead of national rollout. UX Tips: U.S. Bank Offers Option to Show Password at Login.
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Fintech Labs Insights
JUNE 17, 2021
Security UX: Suspicious Activity Feedback Loop. FunnelDash. Source: FintechLabs, Crunchbase, SEMrush, SimilarWeb; 16 June 2021. Notes : *FAB score = Fintech Attention Barometer , a proprietary measure calculated by Fintech Labs. . Rating: 4.6 (62 62 reviews per G2 , no TrustPilot score). . . . Related: American Express 2.0?
Fintech Labs Insights
JUNE 17, 2021
Security UX: Suspicious Activity Feedback Loop. FunnelDash. Source: FintechLabs, Crunchbase, SEMrush, SimilarWeb; 16 June 2021. Notes : *FAB score = Fintech Attention Barometer , a proprietary measure calculated by Fintech Labs. . Rating: 4.6 (62 62 reviews per G2 , no TrustPilot score). . . . Related: American Express 2.0?
Fintech Labs Insights
AUGUST 31, 2016
The largest to employ that approach is Seattle-based BECU , the fourth largest credit union in the nation, with more than 800,000 members and 200,000+ using mobile banking. But to minimize initial pushback and work out any UX hiccups, grandfathering the old app could provide some breathing room.
Gonzobanker
DECEMBER 19, 2022
The Cornerstone team likes to see bold moves and Beardall and the WaFd team in Seattle certainly hit the mark with the creation of Pike Street Labs , the new digital product development firm that is enabling WaFd to take control of its future digital destiny. The Smarter Bank Customer Experience Award. The Insider Sleeper Deal to Watch Award.
Fintech Labs Insights
JUNE 1, 2016
I don’t want to single anyone out, but I need an example, so I looked at a few sites in the Seattle area and chose Washington State Employess Credit Union to illustrate my point. But if you are big enough to have a six-figure marketing budget, you can afford to tweak your site so it sparkles on both smartphones and desktops.
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