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Eyes Facing Forward

Independent Banker

But industry consultant Joseph Cady says community banks can stand up and win against the new breed of technology-tethered competitors, including online-only lenders. Banks need to shift to digital to become relevant to millennials, because they still like the emotional connection,” Cady says. They’ll just want it faster and easier.”.

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They Grow Up So Fast: Gen Z Starts Taking Consumer Power

PYMNTS

That principle seems to hold true with millennials , as they lose some of the consumer spotlight to their successors in Gen Z. The consumer power of Gen Z also extends to influence: A report by IBM and the National Retail Federation said that 70 percent of the average family’s spending is influenced by these post-millennial consumers.

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The 2015 GonzoBanker Awards

Gonzobanker

To Facebook’s Jerry Canning , a solid digital panelist at the ABA conference who pointed to the need to engage in conversations online with the customer, “the new CMO.” This is the FIDO Alliance’s objective as it strives to change the nature of online/mobile authentication. Online Relationship Builder (ORB) from Alkami.