How CFIs Can Remain Relationship-Focused in a Digital World
Abrigo
SEPTEMBER 2, 2020
In Abrigo’s 2020 Business Lending Readiness Survey , conducted in late Q4 2019, community financial institutions revealed numerous ineffective, poorly automated areas within their banks or credit unions, including manual data entry, re-keying customer information numerous times, and using Excel spreadsheets to manage the borrower pipeline.
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