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Surprises from the Consumer Financial Decision Making Conference (Behavioral Economics)

Celent Banking

I’ve put together some of the most interesting, surprising, or relevant tidbits that I heard over two and half days of presentation. I’m not attempting to replicate the precision of the presenters or discussants, nor am I going to cite them in accepted academic fashion. Not all alerts are good.

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Trulioo and the Regtech Revolution: How Smaller Teams Tackle the Compliance Challenge

Fintech Labs Insights

” The authors also noted that improving the user experience for the customer can also have the benefit of improving the experience for the compliance officer, as well. Pictured: Anatoly Kvitnitsky of Trulioo during his presentation, “Trulioo’s Global Gateway,” at FinDEVr 2014 Silicon Valley.

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The Favorites of FinDEVr 2017 New York

Fintech Labs Insights

As always, we asked our attendees to tell us which companies and technologies were best positioned to make the greatest impact on the financial services industry in terms of providing greater security, increased efficiency, and a better user experience for consumers. Here is what our attendees had to say: Favorite FinDEVr Debut.

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Can Smartphones Solve ATM Skimming

Banking 2020

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. Perhaps the biggest problem is perception. But that is just one issue with QR codes.

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WTF USA EMV CVM POS PIN SNAFU

Tomorrow's Transactions

Merchants wanted PIN because the fraud rate on PIN is two orders of magnitude less than with signature. However, until such time, we should probably make an effort to improve the user experience (UX) for the typical consumer and make cards work better for the merchants. You understand why this, I’m sure.

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Building Foundations For IoT Castles In The Cloud

PYMNTS

At present, Moore said he has five eWallets and seven cryptocurrency wallets. For him, as a tech-lover and early adopter, that friction is fine, but for the average consumer, a better user experience (UX) must be created to improve the value proposition. Moore believes that experience is on its way in the IoT space.

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