Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
FICO
FEBRUARY 12, 2023
His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook. It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. Read the full customer development post 4.
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