PYMNTS
DECEMBER 22, 2016
PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Some observers might remember 2016 as the year that new, faster payment technologies truly began to take hold. Download the eBook.
FICO
JANUARY 11, 2022
Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Future-proofing your organization now involves studying behavioral science and how people engage with technology.
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FICO
FEBRUARY 12, 2023
His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook. It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. Read the full customer development post 4.
FICO
MARCH 1, 2022
Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Be fascinated by your customers, not your technology. Digital lift-and-shift is not a strategy! Friction – not inherently good or evil.
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