South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. You can download it HERE.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

DECEMBER 26, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Because of this, there’d been a nebulous — at best — market on both the merchant and consumer side. Download the eBook. The reason?

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

JULY 14, 2020

We know from past data that a very high percentage of first-time buyers become repeat customers, so our customers likely have increased the overall market for their solutions. It is also critical that online sellers can create outstanding eCommerce user experiences. This, too, is likely here to stay.

Innovation 337

Innovation Online User Experience Resources 337

PYMNTS

DECEMBER 26, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. With this in mind, financial institutions have invested heavily in biometric authentication user experiences. Download the eBook.

Mobile 109

Mobile Payments eBook User Experience 109

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. The feedback was eye-opening and generally the same: “Really great technology and vision. The clock kept ticking.

Company 78

Company US San Francisco Capital 78