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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook. That said, customers have increasingly high standards and you only have a short amount of time to impress them (especially Millennials). What can financial institutions learn from TikTok?

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FICO Survey: Are Millennials Embracing Mobile Payments?

FICO

Millennials love their smartphones—so much so that in recent research , millennials ranked them as more important than a toothbrush or even deodorant. It is a good thing 90% of millennials have smartphones! Of course, many of our clients want to know more about millennial banking habits. That is a really mixed story.