Bank Innovation

MARCH 3, 2020

For Fifth Third Bank, a 160-year-old institution, digital transformation isn’t about going head-to-head with the largest banks. Instead, the bank is focusing its digital strategy on meeting human needs, said Melissa Stevens, chief digital officer of Fifth Third Bank, in the fireside chat at Bank Innovation Ignite in Seattle on Monday. “We’re

Seattle 273

Seattle Digital Strategies Strategy Meeting 273

PYMNTS

AUGUST 10, 2018

Nordstrom , the Seattle-based fashion retailer, has aggressively pursued changes in both its in-store presentation to customers and its drive to improve its omnichannel approach with changes to its digital operations.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Filene

APRIL 14, 2016

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Seattle 28

Seattle social media Innovation Digital Strategies 28

PYMNTS

NOVEMBER 30, 2020

He uses 1990s Walmart as an example of a dominant global incumbent that went about its business while a startup from Seattle called Amazon exploded into the online retailing scene. Although Walmart ultimately invested in its digital strategy, “it didn’t crush Amazon by any means,” Steinmetz said. Or consider Sears.

Fintech 211

Fintech Innovation Analytics Seattle 211

Jeff For Banks

NOVEMBER 28, 2014

On December 8th I am speaking at the Northwest Bank Executives conference in Seattle. Perhaps we should recognize the importance of the digital distribution system and appoint the appropriate executive to be its champion. Or is our digital strategy champion hyper-focused on installing ATMs that are ADA compliant?

Digital Strategies 97

Digital Strategies Strategy Operations Seattle 97

PYMNTS

MARCH 16, 2018

A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview. Still, traditional retailers can differentiate themselves in the face of pressure from Seattle.

Analytics 162

Analytics Branding Retail Trends 162

PYMNTS

FEBRUARY 23, 2018

Already, a cashless store concept is already up and running in a Seattle pilot. Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. But there are no official reports on its next planned expansion.

Online 101

Online US Payments Mobile 101