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A new digital bank needs a new customer service experience

Insights on Business

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.

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What’s Trending So Far In 2016

PYMNTS

Digital Banking. The 411 On The Digital Banking Evolution. The latest edition of the PYMNTS Digital Banking Tracker profiled new players, as well as the latest news and expert commentaries. Digital Identity. may be unable to participate in the banking system and all it has to offer.

Trends 100
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Banking Fails to Meet Needs of Most Valuable Consumer Segment

The Financial Brand

Meeting the financial needs of the 50+ consumer increases revenues today, while potentially gaining loyalty from Millennial family members.

Meeting 24
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Finovate Fall 2016 Live Blog – Day 1

William Mills

I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. Specializes in digital banking platform. USAA is a customer and they are known as an innovator. As always, how does this company make money?

Mobile 40