Digital Banking Digital Strategies Events Fintech 
Gonzobanker
MARCH 28, 2024
Importantly, the company’s announced migration of “CEB” customers to D1 is a major lift and cheese-moving event for FIS customers. Banks and credit unions are maturing their internal digital support capabilities. Bank and credit union leaders must love their due diligence! Choosing a new partner is no small feat.
Gonzobanker
JULY 20, 2022
When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Own It, Bankers!
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Fintech Labs Insights
DECEMBER 7, 2020
As the year (finally) winds down, it’s not too late to take in a fintech event with 6 coming up this week and next. And let’s not forget an important advantage of virtual events in December, multitasking (e.g. And we have what may be the only in-person event outside China since March. 16: Fintech Junction (virtual).
Gonzobanker
MARCH 24, 2021
A new customer digital experience that doesn’t deliver long-term results won’t matter in the long run. Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions. That will be the reality at banks as well. This is the war room.”
Gonzobanker
SEPTEMBER 4, 2018
Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.
Gonzobanker
DECEMBER 5, 2018
CorePro (from Social Money acquisition ) brought a platform that fintechs and banks can use to gather deposits and provide PFM-like capability. Security: Sentinel (fka Risk and Fraud Analytics, RFA) and Patrol, both designed to monitor and challenge behavior and events determined to be outside normal user behavior.
Gonzobanker
JUNE 11, 2018
Attendance at American Banker’s Digital Banking conference has grown significantly since I was here in 2016, reflecting the obvious interest levels in digital, yet the vibe remained largely the same as two years ago…. See you can align your business and digital strategy. Huge missed opportunity.
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