Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Ultimately, customers want to be known and valued.

Customer Experience 71

Customer Experience Retail San Diego Study 71

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Ultimately, customers want to be known and valued.

Customer Experience 48

Customer Experience Retail San Diego Study 48

FICO

JANUARY 18, 2023

The third annual State of Responsible AI in Financial Services report released today, alerting the industry to come together and self-regulate its use of AI. More than ever, I believe this year’s report sounds the alarm bell for financial services firms, signaling that the industry must come together to self-regulate its use of AI.

Analytics 52

Analytics San Diego Regulation Compliance 52

FICO

OCTOBER 26, 2022

The AI Bill of Rights is the first step toward similar regulation of AI and machine learning algorithms. A first step toward AI regulation. The march toward AI regulation in the United States, now kicked off with the AI Bill of Rights, is a familiar pattern. A new form of customer experience. FICO Admin.

Handbook 52

Handbook Analytics San Diego Regulation 52