article thumbnail

NEW REPORT: Behind Regions Bank’s AI-Powered Digital-First Push

PYMNTS

The bank recently partnered with technology company NCR Corporation for its self-service ATM, which uses real-time customer data to analyze interactions for a more personalized user experience. Other banks, such as Wisconsin-based Associated Ban k, are exploring new ways to improve the in-person banking experience.

Regional 109
article thumbnail

24 Industries & Technologies That Will Shape The Post-Virus World

CB Insights

Customer service: Customer experience goes virtual with conversational AI. ” Customer Service: Customer experience goes virtual with conversational AI. Store closures and physical distancing measures have made customer service challenging. Industrial automation & robotics. Online grocery.

Industry 101