Gonzobanker

DECEMBER 20, 2019

So many miles to go, retail bankers! Its Baldrige-winning tenacity on customer experience is legendary and consistent. In a mature credit cycle with a tough yield cure, Chase is still growing retail revenue a 7+% and mobile banking users by 12+%. The bank’s strategy is laser-focused. It was the original data junkie.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2022

The Smarter Bank Customer Experience Award. Semonovich leveraged his Ohio roots and first-hand experience with this fantastic workforce to partner with the State of Ohio to create a technology center of excellence for this Phoenix-based regional bank. That’s what leaders do addressing the difficult I.T. Goes to CSI.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

AUGUST 6, 2020

The global economy is becoming increasingly connected, with businesses looking to sell to customers locally and around the world. Consumers value seamless, personalized checkout experiences, which means retailers who wish to earn their business must accommodate their various preferred payment methods. About The Playbook.

Report 159

Report UX Regional Retail 159