Insights on Business

OCTOBER 16, 2018

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point. Building blocks for a fintech world: Hands-on workshop. Carmelle Cadet, IBM Blockchain Payments Business Development Manager.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

Insights on Business

OCTOBER 16, 2018

Take an incremental approach, prioritizing by business domain, responding to new regulations and keeping the customer experience front-and-center throughout. It gives financial institutions the chance to open up legacy systems and harness APIs to deliver better services to customers and lift profits.

Capital 157

Capital Tools System blockchain 157

Independent Banker

FEBRUARY 24, 2016

ICBA’s national convention offers an educational lineup this year of more than 60 workshops and networking sessions. Former Major League Baseball player and manager, chief baseball officer for the Arizona Diamondbacks. Concurrent Workshops. Concurrent Workshops. Concurrent Workshops. TonyLaRussa. Sunday, March 6.

Community Bank 70

Community Bank Community Innovation Customer Experience 70