Remove Customer Experience Remove Innovation Remove Lending Remove South Carolina
article thumbnail

Six Steps to Growth in a Global Economic Squeeze

FICO

Finding the optimal balance between providing a great customer experience and managing the cost-to-serve has also proved tricky. Personalized analytical insights are also a fast route to customer engagement and in a virtuous cycle, they tell the bank or fintech more about customer behaviors and needs.

article thumbnail

We analyzed 7 of the fastest-growing personal finance apps of all time to figure out the secrets to their success — here’s what we learned

CB Insights

Allowing users to “cut” by referring other users was an innovative idea, and it worked. Much of Mint’s early success can be tied to a very simple product innovation. And it would be a constant challenge to keep them from hurting the customer experience. South Carolina — #3 in Credit Karma searches.

Tools 78