Remove Customer Experience Remove Idaho Remove Lending Remove Retail
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Banking’s CRM Conquerors

Gonzobanker

The contact center has been rapidly gaining popularity for CRM platforms in retail-oriented credit unions. Idaho Central Credit Union and Delta Community Credit Union successfully deployed CRM in the contact center. BCU is currently implementing a CRM platform to augment its new account, consumer lending and mortgage lending efforts.

Idaho 129
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The 2022 GonzoBanker Awards

Gonzobanker

SoFI gets a commercial bank that brings deposits, compliance, AND business lending. Goes to MoneyLion for lots of obvious inappropriate behavior including violating the Military Lending Act regarding capped lending rates. The Smarter Bank Customer Experience Award. She is an icon and will be missed.”. Goes to CSI.

Community 216
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2020 GonzoBanker Awards

Gonzobanker

Financial institutions went from having no PPP lending program at all to funding their first loan in 90 days – and this with literally last-minute regulatory guidance. By providing unprecedented loan relief and loan counseling/assistance for millions of their customers impacted by the pandemic.

Idaho 170
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The 2019 GonzoBanker Awards

Gonzobanker

Kent Oram, CEO, Idaho Central Credit Union – As evolution, revolution and occasional shareholder dilution occur across the industry, a leader in Idaho has quietly worked over the past 12 years on accumulating legendary performance. So many miles to go, retail bankers! The bank’s strategy is laser-focused.

Idaho 148
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Best Free Market Research a Retail Banker Will Ever Get. The 2016 Gonzo Marketing Medal – Goes to Elevations Credit Union for its “Egg Lending” campaign. Maybe nobody can get that many retailers to agree on anything. It’s funny, tongue-in-cheek and just plain different. Check it out on YouTube. The take-away?

Utah 60
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Best Free Market Research a Retail Banker Will Ever Get. The 2016 Gonzo Marketing Medal – Goes to Elevations Credit Union for its “Egg Lending” campaign. Maybe nobody can get that many retailers to agree on anything. It’s funny, tongue-in-cheek and just plain different. Check it out on YouTube. The take-away?

Utah 60
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Finovate Spring 2018 – Day 2

William Mills

A TON of really old technology is being used in mortgage lending. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers.