Customer Experience Fintech User Experience UX 
Filene
JANUARY 16, 2017
When choosing fintech options, credit unions are uniquely positioned to select products that not only provide state-of-the-art options to their members, but that distinguish credit union value propositions from other financial institutions. Filene thanks our generous supporters for making this research possible:
The Financial Brand
FEBRUARY 16, 2021
Four other user experience elements are required. Functionality is the foundation, but is not sufficient to differentiate your institution. The post 5 Things You Must Do to Become a True Digital Banking Competitor appeared first on The Financial Brand.
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Fintech Labs Insights
JANUARY 19, 2016
A look at the companies demoing live to 1,500 fintech professionals. ING Bank Śląski , co-presenting with Uselab , has created the first holistic corporate banking ecosystem, ING Business, providing our business customers with a truly omnichannel experience. Pre-defined customer dashboards. Register today. .
BankNXT
MARCH 8, 2017
Michael Weinreich discusses the power and potential of the chatbot in customer service interaction, making sure robots don't turn into "transaction monsters". Lost in translation – how to talk to a robot on BankNXT.
BankNXT
APRIL 12, 2016
RBS to replace 220 financial advisers with robo-advice service, says Resham Karira. Robo-advice – not just for wealth managers on BankNXT.
CB Insights
OCTOBER 10, 2017
For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion. Mint — How blog posts helped Mint get 20,000 customers pre-launch. Many fintech companies out there are trying, very literally, to become the next Mint.com.
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