Remove Customer Experience Remove Financial Technology Remove Fraud Remove San Jose
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FinovateSpring 2016 Live Blog – Day 1

William Mills

They offer chat bots for customer support, with the ability to create custom bots. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. They use Natural Language Processing algorithms for the customer interaction. Qumram – @QumramAG – [link].

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FinovateSpring 2016 Live Blog – Day 2

William Mills

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.

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Finovate Spring 2018 – Day 2

William Mills

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Synapse Financial Technologies, [link] @synapsefi.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

Started talking about the challenge of having to change credit cards all the time (due to fraud). We are the global leaders in identity solutions while protecting FI’s and providers from compliance and fraud.” This is a very sophisticated fraud detection technology! ^SR. Boy, this is a problem for ME. finovate Tweets.

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