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Digital Banking: Humanizing the Customer Experience

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Many enterprises have succumbed to the inclination to digitize everything, which by default leads to cold, clinical experiences.

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

Product teams, business models and customer development strategy were all challenged in the last year as adaptation became the name of the game. The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.