PYMNTS

JANUARY 1, 2019

Gerhard Oosthuizen, CTO of Entersekt , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Investigators were looking into fraud at Tether; crypto exchanges were being preyed on by hackers. I remember a conference almost a year ago. The goldrush got out of hand. Over-exuberance gave way to reality.

Bitcoin 168

Bitcoin Payments Conference cryptocurrency 168

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! Join me and my guest, analyst Alex Johnson of Cornerstone, as we discuss this concept of digital transformation for the customer journey. . Respect the data.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

FICO

FEBRUARY 12, 2023

Digital Banking: Humanizing the Customer Experience Darryl Knopp outlined the importance of delivering a banking experience that connects with the customer. His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Do the work for your customers; don’t pass the work along. Friction – not inherently good or evil.

Digital Banking 52

Digital Banking System Data Customer Experience 52