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Scotiabank, Fifth Third, SunTrust: Amazon, Apple inspiring UX

Bank Innovation

The popularity of Amazon Prime and Apple is forcing bankers to rethink user experiences, industry practitioners said at Bank Innovation Build. “Technology is an enabler, but user experience design provides […].

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3 Ways to Create Digital Banking User Experiences that Build Loyalty

The Financial Brand

In a digital world, UX is key to winning loyalty. Banks and credit unions need to avoid pitfalls and create captivating experiences. The post 3 Ways to Create Digital Banking User Experiences that Build Loyalty appeared first on The Financial Brand.

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USAA opens user experience ‘design studio’

Payments Source

The new office will look for ways to improve UX for customers in digital and traditional channels.

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Habits That Stifle UX Innovation in Banking (and How to Change Them)

The Financial Brand

Hiring creative user experience pros won't help if they don't have the right support and culture. The post Habits That Stifle UX Innovation in Banking (and How to Change Them) appeared first on The Financial Brand. Three actions can help turn things around.

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10 User Experience (UX) Design Trends for Banking in 2017

The Financial Brand

User experience (UX) design in banking in 2017 will require a new vision, new talent and a new way to view omnichannel banking interactions.

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5 Things You Must Do to Become a True Digital Banking Competitor

The Financial Brand

Four other user experience elements are required. The post 5 Things You Must Do to Become a True Digital Banking Competitor appeared first on The Financial Brand. Functionality is the foundation, but is not sufficient to differentiate your institution.

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Engineering Digital Banking Solutions Using UX Methodology

The Financial Brand

Bringing the designer and developer together to follow an agreed upon user experience (UX) design workflow is the foundation of success.

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