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The 2023 GonzoBanker Awards

Gonzobanker

Lake Michigan Credit Union CEO Sandy Jelenski – Since becoming CEO in 2000, Sandy has led the growth of LMCU from $400 million Union to $13 billion, all while building a mortgage business and servicing portfolio that nearly matches the size of the credit union’s balance sheet. Paul Murphy, founder of Murphy & Co.

Fintech 194
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The 2022 GonzoBanker Awards

Gonzobanker

A relationship bank with a 37% efficiency ratio? April Clobes, President/CEO, Michigan State University Federal Credit Union (East Lansing, Mich.). The Smarter Bank Customer Experience Award. Goes to Brent Beardall, president and chief executive officer, WaFd Bank. The Focus on What Matters Award.

Community 216
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Finovate Fall 2016 Live Blog – Day 2

William Mills

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Working for the past 6 years with many banks to design their online experience. Very nice UI.