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Perficient Included in Gartner’s 2020 Marketing Technology Vendor Guide

Perficient

Perficient has capabilities across content management, digital asset management, customer experience orchestration, marketing automation, email marketing, data solutions, and analytics. Inclusion in this report highlights Perficient’s expertise in implementing and integrating marketing technology.

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Kroger Rolls Out New Grocery Delivery Offering

PYMNTS

The offering will debut in Houston, Louisville, Nashville and Kroger’s hometown of Cincinnati, Chain Store Age reported. Kroger Ship is our next step in creating a seamless experience that allows our customers to shop when and how they want,” Chief Digital Officer Yael Cosset said in an announcement. “Our

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Kroger Same-Store Sales Miss Views As It Overhauls Stores

PYMNTS

In August, the company rolled out a delivery service called Kroger Ship that uses third-party carriers, which will debut in Houston, Louisville, Nashville and Kroger’s hometown of Cincinnati, Chain Store Age reported at the time. The choices were informed by data from Kroger’s 84.51° customer insights division.

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Hurricane Florence’s Retail Punch

PYMNTS

“We have selling policies that all sellers agree to before selling on Amazon, and we’re actively monitoring our store and removing offers of products that violate our policies and harm our customer experience.”. Visa also committed to getting SMBs back to up and running status after the storms.

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FinovateSpring 2016 Live Blog – Day 1

William Mills

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service. Good job. ^WM.

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From AT&T To Xerox: 65 Corporate Innovation Labs

CB Insights

AT&T Labs Advanced Technologies focuses on data analytics, cloud services, networking, and much more; this venerable lab has won 8 Nobel prizes. They’ve also got six foundry labs located around the world: Atlanta, Houston, Palo Alto, Plano, and Israel. Telecommunications. Innovation Lab Name: Verizon Innovation Centers.