PYMNTS

NOVEMBER 20, 2019

. “7Voice takes 7NOW ordering from screen to voice, enabling customers to order in whatever way they prefer that is most convenient to them,” said Raghu Mahadevan, 7-Eleven’s vice president of the digital customer experience. Using real-time tracking, customers can find out when to expect their orders to arrive. .

Google 100

Google Dallas Samsung Texas 100

Bank Innovation

OCTOBER 1, 2019

As challenger banks target Generation Z, Dallas-based Southwest Airlines Credit Union is looking to members’ children to promote digital financial literacy. In July, it rolled out the Ace Jr. app, which lets parents set up accounts for their kids and teach them personal finance basics.

Dallas 150

Dallas Customer Experience Mobile 150

PYMNTS

JANUARY 20, 2020

Living up to their names, fast-casual and quick-service restaurants (QSRs) are embracing innovative technologies to help drive sales in the increasingly competitive restaurant industry. Some QSRs are targeting younger customers, such as millennials, by making it as easy as possible for them to order food. billion by 2024.

Mobile 160

Mobile Dallas Millennials Technology 160

PYMNTS

JUNE 19, 2018

The new brick-and-mortar location will come chock-full of new retail innovations, but the store won’t carry a plethora of items. This will be smaller than a typical club — which is perfect for testing innovations in a live shopping environment,” Iannone said. Click-And-Collect And Mobile Apps.

St. Louis 109

St. Louis Dallas Retail Innovation 109

PYMNTS

JANUARY 23, 2020

We’ll skip the obligatory “un-Happy Meal” joke, because that misstep for a fast food titan demonstrates the slings and arrows of quick-service restaurant (QSR) automation, its importance to customer experience, and how even the industry’s best can still get a major rollout wrong. Domino’s has GPS tagged 400 U.S.

Dallas 131

Dallas Customer Experience Boston Mobile 131

PYMNTS

NOVEMBER 25, 2019

Delivering personalized service is essential for any restaurant that aims to keep its customers loyal. Indeed, from Starbucks to Dunkin’ and Chipotle Mexican Grill , QSRs are working to enhance their customers’ experiences through technology. percent of QSR customers and 47.5 The Index also noted that 79.5

Payments 225

Payments Mobile Dallas Apple 225

PYMNTS

JULY 9, 2020

Last month, the two entities said they were working in partnership with Dallas College to train, inspect and certify restaurants, and their safety efforts, as they reopen in the wake of the pandemic. The enterprise has been helping eateries improve their customer experience through surveys, mystery shopping and other efforts.

Texas 211

Texas Training social media Dallas 211