Independent Banker
OCTOBER 31, 2021
How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. The Bank of Idaho integrated online account openings into its website in 2015.
Gonzobanker
DECEMBER 22, 2020
Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Bad things about the banking industry. The Tiny Bank that Did It Award UBank of Texas.
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Gonzobanker
MAY 12, 2020
After several years of try and fail, is COVID-19 the thing that finally gives appointment banking some legs? The opportunity cost of limited historical focus on digital account opening within community FIs is still unknown. First Commonwealth Bank, $8.3 First Merchants Bank, $12.4 Idaho Central CU, $5.0
Gonzobanker
DECEMBER 20, 2019
Kent Oram, CEO, Idaho Central Credit Union – As evolution, revolution and occasional shareholder dilution occur across the industry, a leader in Idaho has quietly worked over the past 12 years on accumulating legendary performance. It was always clear how much Jones loves his credit union, his team and his community.
Gonzobanker
JUNE 26, 2019
Idaho Central Credit Union and Delta Community Credit Union successfully deployed CRM in the contact center. Idaho Central estimated it gained two to three FTE worth of efficiency in just the time saved at the beginning of every member call. Digital & Marketing. Enterprise Unification & Workflow.
Gonzobanker
DECEMBER 19, 2022
Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. All of this while knocking out a stellar 1.35% ROA and leading industry, community, and philanthropic efforts everywhere. Provident Financial Services, Inc. merges with Lakeland Bancorp.
Gonzobanker
DECEMBER 22, 2015
To those community bankers claiming their growing Compliance departments say no to everything. Community bank marketing resources. Two very strong and focused community banks unite to combine big bank reach with community bank style and make the bet that it can scale to $15 billion and beyond.
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