PYMNTS

FEBRUARY 24, 2020

The consumer doesn’t just buy a candle – she has an experience that extends well beyond the purchase. Like anything else worth doing in retail technology and the customer experience, experiential marketing must be measurable. For every store and event, emails were sent to customers inviting them to the show.

Retail 210

Retail Branding New York City Indiana 210

Jeff For Banks

JULY 5, 2022

My Remarks to Bank Client's Annual Meeting of Shareholders "I want to thank [Chairman] and the Board, [CEO] and the management team for asking me to come out and remark on where I think the banking industry is going over the next five years. First Internet Bank in Indiana was founded in 1998. And products started migrating online.

Millennials 78

Millennials Community Pennsylvania Community Bank 78

ZootBlog

DECEMBER 10, 2015

The branch manager of her downtown Manhattan bank sits in the corner office which is comprised of floor to ceiling glass, making him completely visible to everyone who walks by. She has never seen him interacting with his customers. Mainsource Bank, based in Indiana, believes a strong community leads to a strong bank.

Customer Experience 60

Customer Experience Indiana Community Meeting 60

PYMNTS

OCTOBER 5, 2019

That lost library book we had almost managed to convince ourselves no longer existed. I didn’t even want to tell you, ‘I have fines,’” Penkert told the Journal of what she normally hears at work while collecting library fines from friends and family in the community, who usually wear a rather pained hangdog expression.

Minnesota 188

Minnesota Oakland Indiana Customer Experience 188

Jeff For Banks

DECEMBER 13, 2018

is the parent company of Willamette Valley Bank, a community bank headquartered in Salem, Oregon. It has been serving the financial needs of individuals, farmers, businesses, and industries in Northwest Ohio and Northeast Indiana since 1897 through its headquarters in Archbold, Ohio and 24 additional branch offices. And to them I say.

Oregon 101

Oregon Ohio California Community Bank 101

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. Baker Hill. www.bakerhill.com. AI Foundry. www.aifoundry.com. RCGILTNER Services, Inc. www.rcgiltner.com.

Conference 40

Conference Innovation Lending Customer Experience 40