Independent Banker
OCTOBER 31, 2021
How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. The Bank of Idaho integrated online account openings into its website in 2015.
Independent Banker
JUNE 30, 2022
While it has had some benefits, like stronger risk management for our banks, it has made the customer process much more daunting. But community banks have adapted to address that shift. As we think about our ability to leverage technology, what are the low-hanging fruit? Where I’ll be this month. Rebeca Romero Rainey.
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Independent Banker
APRIL 30, 2022
Independent Banker’s annual listing top-performing community banks of 2021 alongside interviews with some of the winners. In true community bank fashion, each has its own story to tell and its own path to success. In true community bank fashion, each has its own story to tell and its own path to success.
Gonzobanker
DECEMBER 22, 2020
Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!
Independent Banker
OCTOBER 14, 2014
When Community Bank of Bergen County unveiled its online mortgage hub this summer, the bank put “ease of use” at the top of its goals for the site, says President and CEO Peter Michelotti. “I Sam Vallandingham, president and CEO of The First State Bank in Barboursville, W.Va., Hubs of Opportunity. By Elizabeth Judd.
Gonzobanker
DECEMBER 20, 2019
There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. And this year’s Smarter Bank is … drum roll … USAA.
Gonzobanker
JUNE 26, 2019
Idaho Central Credit Union and Delta Community Credit Union successfully deployed CRM in the contact center. Idaho Central estimated it gained two to three FTE worth of efficiency in just the time saved at the beginning of every member call. Both thoughtfully embedded inbound call authentication into their respective platforms.
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