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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

In this report, we round up the industries where the real “chatbot revolution” is taking place — and highlight the most important lessons for companies hoping to leverage the technology. Customer journey: Using chat to get people from online to brick-and-mortar. There are many reasons why chat didn’t take off in 2016.

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Bank Of America Boasts $22B In Bailout Loans

PYMNTS

The Charlotte-based global lender told CNBC that 85,000 customers have applied for $22.2 billion in loans since online applications became available starting at 8:45 a.m. President Donald Trump signed the $2 trillion economic stimulus package in response to the coronavirus crisis one week ago, CNBC reported.

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