Case Study Digital Strategies Innovation social media 
Filene
MAY 19, 2016
According to its website , “using mobile and Facebook metrics, Shastic calculates an overall "Innovation Score" for each financial institution. This score indicates where an FI ranks in end-user satisfaction and performance across mobile banking and social media channels, compared to its peers in the industry.”
CB Insights
MAY 10, 2018
Early consultants pioneered the tools and frameworks used to help companies develop a strategy: the 2×2 matrix, the Experience Curve, SWOT (Strengths, Weaknesses, Opportunities, Threats) diagrams, Porter’s Five Forces, and many more. State of Innovation Report. Many are still in wide usage today.
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