Remove Cards Remove Customer Experience Remove Knowledge Base Remove social media
article thumbnail

10 Questions Banks Should Ask About Their Digital Account-Opening Capabilities

Perficient

When customers can apply for the Apple Card, for example , and receive approval and begin using it in minutes, patience with financial institutions that take longer will wear thin. How clear is the guidance we provide prospective customers? Have we optimized our know your customer (KYC) procedures for digital account opening?

article thumbnail

FinovateSpring 2016 Live Blog – Day 2

William Mills

To get the customer, they offer a rewards program which is 1% rewards. Credit cards offer rewards but over 60% of payments are made on debit cards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Chip card reader for when customers are shopping online to improve security.

Video 40