Branding Customer Experience National St. Louis 
PYMNTS
DECEMBER 6, 2017
According to PYMNTS research, most brands in the QSR space are losing the innovation race. Panera gives its customers a verbal order assist. After debuting mobile order-ahead services in 2012 and overhauling them in 2014, national bakery-cafe chain Panera Bread has become one of the leaders in the race to innovate among QSRs. .
PYMNTS
DECEMBER 7, 2017
Earlier this month, the St. Louis, Missouri-based company partnered with Google to allow customers to place orders using simple phrases like, “OK Google, ask Panera for delivery,” or “OK Google, talk to Panera.”. Namely, are they being innovative and are technological features enhancing customer experiences?
Expert insights. Personalized for you.
120 
Let's personalize your content