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5 ways to shake up your lending strategy

Independent Banker

Learn about forthcoming events » Especially as market conditions change, lenders need to focus more on the customer experience, says Emily Sayer, national sales director for market research firm Avannis in Centennial, Colo. David, president of Community Bank Consulting Services, Inc.

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NEW STUDY: Why Fast Food Isn’t Innovating Fast Enough

PYMNTS

Panera gives its customers a verbal order assist. After debuting mobile order-ahead services in 2012 and overhauling them in 2014, national bakery-cafe chain Panera Bread has become one of the leaders in the race to innovate among QSRs. . Most recently, the St.

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Panera Gives Its Customers A Verbal Order-Ahead Assist

PYMNTS

Earlier this month, the St. Louis, Missouri-based company partnered with Google to allow customers to place orders using simple phrases like, “OK Google, ask Panera for delivery,” or “OK Google, talk to Panera.”. Namely, are they being innovative and are technological features enhancing customer experiences?

St. Louis 113