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Proactive Customer Communication for Fraud Prevention

FICO

I’ve been writing recently about the results of our recent global consumer fraud survey. But like most things, it’s not as simple as it sounds, as large customer groups are likely to switch banks if they are dissatisfied with their response to a fraud management incident (more on that in a moment). Possession – something you have (e.g

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Payments 2016: The Year Of The Chip

PYMNTS

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Banks are beginning to showing interest in issuing dual-interface cards (cards that can be used in a contact or contactless mode).

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The Race To The Effortless Experience

PYMNTS

Helping brands launch their DTC and subscription businesses with the flexibility to sell how their customers want to buy – and fast – is the future of digital commerce.”. Startup brands are taking advantage, and established players are catching up. Payments Drive Digital Experiences for Brands (and Consumers). is investing.

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Secure Digital Banking and Customer Communications

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Make alerts to suspected fraud fast and appropriate. Friction – not inherently good or evil.

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Why Merchants Need Mobile Wallets

PYMNTS

As goes digital commerce, so goes fraud. The era of the branded mobile wallet, however, gives retailers a new opportunity to bring payments in-house and in-app. The retailer can also incentivize use of the store card by pushing in-app discounts to encourage adoption and drive brand engagement and loyalty.”.

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FinDEVr Silicon Valley: Looking Back, Moving Forward

Fintech Labs Insights

Provided instant card-issuance technology to Bank of the Ozarks. Announced EMV-instant issuance milestone of more than 10 million cards in the U.S. Debuted first eBook, A Better Financial Life. Partnered with Scotiabank to co-brand loans for SMEs in Mexico and Canada. Paul Business Journal. in one year. Kabbage ( FD15 ).