Branding Cards Customer Experience Houston 
William Mills
MAY 10, 2016
They offer chat bots for customer support, with the ability to create custom bots. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. They use Natural Language Processing algorithms for the customer interaction. Houston Frost (SVP, Prepaid Products).
PYMNTS
JANUARY 20, 2020
millennials have a credit card – which is to say a single credit card – and why one-third of all Americans today have never even applied for one. cities (LA, Chicago, Brooklyn, Houston, Philadelphia) seeing the greatest action. Millennials and Gen Yers are notoriously distrustful of credit. The concept has legs.
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