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There Is No Cookie-Cutter Customer Experience

American Banker

Making customer experience consistently good is a priority, but it's not enough. Great experiences in the future will be tailored to individual needs and preferences.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

NuBank, out of Brazil and one of the hottest banks in the world in terms of new customer growth (Our previous playbook HERE ), introduced 23 new products last year. NuBank has generated unprecedented customer growth on the back of their marketing, customer experience and new product design strategy.