Branch Design Community Bank Leadership Report 
Jeff For Banks
SEPTEMBER 2, 2019
No intention of remaining in the branch. Because what I hear in community bank strategy sessions, the branch is an important if not critical portion to an enduring future. We think increasing teller pay, in the face of rising wages led by larger banks, is enough. This may increase compensation expense in branches.
Gonzobanker
NOVEMBER 18, 2014
Tom McGill of First Financial Bank led a session with our own Jim Burson where McGill pointed to the risks of single-service customers, the importance of customers advocating for your brand, and getting bank reporting accountability simplified across channels. The big theme was branch of the future. So, we get it.
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