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What Do Acting CFPB Director Uejio’s Comments on Consumer Complaint Responses and Potential Racial Disparities Mean for Regulated Financial Institutions?

CFPB Monitor

He stated that “senior leadership of these companies can expect to hear from me.” The authors reviewed instances of fraud, mis-selling and poor customer service (indications of quality) for mortgage products by reviewing CFPB consumer complaints during the period 2012-2016.

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2021 GonzoBanker Awards

Gonzobanker

Some interesting finalists would be: M&T and People’s United Old National and First Midwest Webster and Sterling Columbia Bank and Umpqua. Congrats on a brave move and national recognition Jim! Lifetime Leadership Achievement Awards. Chuck Snyder, chief executive of National Cooperative Bank (NCB).

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The community bank’s complete guide to building trust

Independent Banker

National banks. People used to say, ‘It’s not the crime; it’s the cover-up,’” says Seth Berman, a partner at Nutter, McClennen & Fish LLP in Boston. It’s traumatic for bank leadership. That’s where a third party like a solutions vendor may help community banks, he adds. Elizabeth Judd. Reestablish trust after a breach.

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Finovate Spring 2018 – Day 2

William Mills

HQ: Boston, MA. Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. HQ: Boston, MA. Press & Sales: Colby Ross, colby@projectfinance.io , 603-767-2089. Website: projectfinance.io.

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Reopening: The Tech-Enabled Office In A Post-Covid World

CB Insights

Companies will have to look to guidelines from local and national authorities for each office location. Robin , a Boston-based workplace experience software platform, has recently focused on creating a hotel-like system where employees can reserve conference rooms as well as desk space according to social distancing guidelines.

Meeting 101