Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
FICO
FEBRUARY 12, 2023
It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. Leverage technology to handle simple interactions, but make it easy for customers to speak to a human being whenever they want. What can financial institutions learn from TikTok?
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