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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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3 Retail Banking Trends the Industry Still Isn’t Getting Right

The Financial Brand

The post 3 Retail Banking Trends the Industry Still Isn’t Getting Right appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Directionless digital transformation spending, clueless reactions to the Great Resignation, and growing digital onboarding fails are killers.

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Retail Banking Reflections and Keys to Success for 2022

The Financial Brand

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

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Retail Banking Year in Review 2020: A Reflection in 20 Charts

The Financial Brand

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

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What’s Changing and What Isn’t in Banking’s Next Decade

The Financial Brand

Bankers, consultants and researchers identify the most significant retail banking trends in technology, talent, purpose and collaboration. The post What’s Changing and What Isn’t in Banking’s Next Decade appeared first on The Financial Brand.

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HSBC Retreats from the U.S. Mass Market and Citizens Reaps the Reward

The Financial Brand

retail market and hands off 80 branches and 800,000 customers. Mass Market and Citizens Reaps the Reward appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Citizens Financial wins big as the overseas giant concedes the U.S. The post HSBC Retreats from the U.S.

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Do Traditional Institutions Still Have a Chance to Win the Banking War?

The Financial Brand

The post Do Traditional Institutions Still Have a Chance to Win the Banking War? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Even without neobanks, it’s a tough fight out there as digitally-focused institutions duke it out with traditionals for market share.