Banking Trends Customer Experience Fintech Marketing 
The Financial Brand
DECEMBER 15, 2021
The trend isn't the end of relationship banking, but partnering and a niche market focus will be essential, especially as CRE lending slows. The post The Convergence of Fintech & Banking Is Transforming Business Lending appeared first on The Financial Brand - Banking Trends, Analysis & Insights.
The Financial Brand
JULY 19, 2021
Digital banking engagement leads to more customer data and better customer experiences, which leads to greater loyalty and higher profits. The post The Future of Loyalty in Banking is at Risk appeared first on The Financial Brand - Banking Trends, Analysis & Insights.
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The Financial Brand
JUNE 9, 2016
A mid-year review of the status of the 2016 retail banking trends and predictions.
NCR
JANUARY 16, 2017
Today’s retail banking market is undergoing a hugely exciting – if challenging – transformation. ” Here are five key trends that financial institutions will have to be aware of in the coming years if they are to achieve this. ” Enhancing the customer experience.
The Financial Brand
FEBRUARY 5, 2023
This article 4 Priorities for Increased Customer Centricity in Banking appeared first on The Financial Brand. To become more customer centric, financial institutions must transform the way they create, deliver, and communicate solutions for customers.
CB Insights
AUGUST 23, 2018
This is in part because customers no longer need to rely on banks for financial services — 60% of US bank customers say they are willing to try a financial product from a tech firm they already use, and that number rises to 73% for customers aged 18 — 34. JPM leads banks in active digital customers.
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