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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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SMBs Remain Hot Spot For Open Banking Business Models

PYMNTS

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. In the latest demonstration of FinTech-to-FinTech integration, U.K.

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Credit Unions Unite Behind Digital Banking

PYMNTS

These and other 19 th -century proto-cooperatives were the forerunners of today’s credit union (CU) community. Early innovators managed cooperatives using the same founding principle that CUs use today: members-first finance in place of indifferent, legacy-style banking. The Rochdale Society of Equitable Pioneers.

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How JPMorgan Is Preparing For The Next Generation Of Consumer Banking

CB Insights

This is in part because customers no longer need to rely on banks for financial services — 60% of US bank customers say they are willing to try a financial product from a tech firm they already use, and that number rises to 73% for customers aged 18 — 34. JPM leads banks in active digital customers. Physical branch banking.

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